Refund Policy

At Gravity Well Marketing, Inc. (operating SearchIsChanging.ai), we want you to be completely satisfied with your purchase. We offer a straightforward 30-day money-back guarantee on all our digital products.

Our Guarantee

If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of your purchase date. We believe in our products and want you to feel confident in your investment.

How to Request a Refund

Refund Request Requirements

To request a refund, please include the following information in your email:

• Your full name
• Email address used for purchase
• Order number or transaction ID
• Date of purchase
• Reason for refund (optional, but helps us improve)

Refund Timeline

• Request Window: Within 30 days of purchase
• Processing Time: 5-7 business days after request approval
• Bank Processing: Additional 3-10 business days depending on your financial institution

What Happens After a Refund

Once your refund is processed:

• Your access to the digital products will be revoked
• Any downloaded materials should be deleted from your devices
• You will receive a confirmation email when the refund is complete

Exceptions

While we offer a generous refund policy, we reserve the right to deny refund requests in cases of:

• Requests made after the 30-day guarantee period
• Evidence of abuse of our refund policy (e.g., repeated purchases and refunds)
• Chargebacks filed without first contacting us for a refund

Chargebacks

We encourage you to contact us directly before initiating a chargeback with your credit card company. We are committed to resolving any issues and processing legitimate refund requests promptly. Chargebacks incur fees and administrative costs that we prefer to avoid through direct communication.

Contact Us

If you have any questions about our refund policy or need to request a refund, please contact us:

• Email: [email protected]

We typically respond to refund requests within 24-48 hours during business days.